Two articles from the NY Times this month on Whole Foods. One, “Whole Foods Looks for a Fresh Image in Lean Times,” covers the chain’s troubles trying to expand beyond the right-tail portion of the pool of grocery shoppers. There’s an underlying implication that this is due to the stagnating economy this year, but really, this was inevitable. Nearly every high-end brand eventually tries to move downmarket because the high-end market isn’t large enough to sustain the growth rates the company and its shareholders want to see. Whole Foods has been slowly moving left on the income curve through two efforts: one, becoming more competitive on packaged goods that are also available in other chains (like Kashi products, including their TLC Crunchy granola bars, a staple scouting snack for me because they’re delicious and high in fiber); and two, educating more consumers on the benefits of natural and organic foods. The media has helped on the latter front – a case of left-wing media bias of which I actually approve – but Trader Joes, also rapidly expanding, is a serious thorn in Whole Foods’ side on the former front. Indeed, we split our shopping among several stores, and we buy a lot of staple packaged foods at Trader Joes, including olive oil, balsamic vinegar, organic sugar, nuts, dried fruits, jarred artichokes and roasted red peppers, vanilla extract, eating and baking chocolate, and even specialty items like pizza dough and Parmiggiano-Reggiano ($5/pound cheaper than Whole Foods).
The second article, of course, covers Whole Foods’ response to their recent recall of ground beef. I can say with certainty that I bought and consumed ground beef from Whole Foods within the recall time frame, and did not end up in the hospital or with a minor case of food poisoning; I do cook my burgers at least to medium, which helps. More importantly, however, I was unaware that Whole Foods sold any beef that wasn’t ground in the store. The one I frequent most often has little clocks up that indicate when each type of beef (85%, 90%, and 93%) was last ground. Why would I assume that they were buying ground beef made elsewhere? And, as the Times article points out, why on earth are they doing business with a processor with a history of safety issues? I switched all of my beef purchasing to Whole Foods years ago when I learned more about how cows are fed; Whole Foods “guarantees” that all its beef is made from cows fed vegetarian diets. Do I need to question that now as well?