Quiet.

My ranking of all 30 MLB farm systems is now up for Insiders! The top 100 prospect list goes up in the morning, and I’ll hold a chat here at 1 pm ET.

Susan Cain’s Quiet: The Power of Introverts in a World That Can’t Stop Talking felt, at first glance, like a fluffy self-help book. It certainly opens that way, as if the book’s purpose is to make introverts feel better about their introversion in a world that does indeed reward and revere the gregarious and the garrulous. But there’s a modicum of science behind Cain’s arguments and a lot of insight from experts that allow her to present the case that introverts can be just as important and productive and happy as extroverts can, as long as we allow them to be who they really are.

Cain starts out on the wrong foot, talking about the history of extroverts and introverts, explaining how we got to this point where extroverts are lauded as, essentially, better people. It helps create a narrative, but feels like padding when there’s real insight coming shortly afterwards, like the third chapter, where Cain goes into the evidence (some anecdotal) on how extroverts working together come up with inferior results to introverts working alone, and how forced teamwork can subvert the creativity of introverts by muting them and putting them in a space where they can’t produce. Not only is it well-presented and well-argued, but it’s insight with a specific call to action for employers, teachers, group leaders, anyone who is responsible for overseeing a team or collection of people in pursuit of a common task or goal.

(This is probably where I should step in and reveal myself as something of an introvert. I fell right in the middle of the twenty-question quiz Cain presents, which would make me an “ambivert” – kind of like Pat Venditte – but my introvert tendencies are very strong. I enjoy solitude, I do my best work on my own – this isn’t even close – I like celebrations to be small and intimate, and so on. I was very shy as a kid, and I still have a lot of shyness even today. I can get on a plane, read one book for five hours, speaking to no one but the flight attendant, and call it an afternoon well spent. Or on that same flight, I can sit down and write four articles or dish posts in a row like it’s nothing, because I get focused and thrive in an environment without interruptions. I can also sometimes come across as aloof or diffident, have people think I don’t like them when that’s very rarely the case, and I get lost in my own thoughts at least once a day. Prior to taking anti-anxiety medication, I was very sensitive, not just emotionally but even physically, being oddly jumpy when hit or touched. It’s just who I am, and big chunks of this book spoke very directly to my sense of self.)

Cain takes advantage of recent fMRI studies, without which I think the entire subgenre of pop-science books may not exist, in this case showing neurological responses like extroverts having more active dopamine pathways, so they get a faster reward response from activities like stock-trading or gambling, whereas introverts get less of a buzz and thus are better able to regulate their activities. She also discusses the relationship between the amygdala, an ancient part of the human brain found even in primitive mammals, and the relatively new prefrontal cortex, which helps regulate the high-reactive features of the amygdala. When you learn a fear or anxiety, your amygdala holds on to that pretty much forever; your prefrontal cortex is where you learn that, hey, you’re really not bad in crowds, and you’re totally fine to give that speech. Extroverts work better in situations with distractions like loud noises. Introverts are more sensitive and thus more empathetic.

Where Quiet gets really interesting is when Cain looks at introverts in marriages and in the classroom. She examines conflicts between couples comprising one introvert and one extrovert, dismantling the inane axiom about Venus and Mars and pointing out how two people of such different personality types can argue right past each other and end up with one partner feeling like the argument was productive while the other is deeply wounded. She also looks at introverted kids in the classroom and how the growing emphasis on group learning may leave those kids behind. My daughter, who is quite extroverted, is in a Montessori school, where most activities are done collectively; it’s a great fit for her, but would have been a total disaster for me.

I may have felt the greatest connection with Cain’s book in chapter 9, “When Should You Act More Extroverted?,” which looks at introverts who have to gear up to play the extrovert, often for work. I go on television a few dozen times a year, often for an hour at a clip, as part of my job. Doing so, especially when it’s two hourlong shows in one night, is absolutely exhausting. It is not physically demanding – although standing for an hour in dress shoes is no picnic for my joints – but the physical exhaustion is quite real, because I have to shift modes to become the extrovert on TV. (It turns out that I am a “high self-monitor,” a term that relates to how people behave around others and whether such behavior is dictated by internal controls or social cues.) As it turns out, what I do – playing the extrovert in my work life – is quite normal, but it’s also legitimately taxing, and playing someone you’re not too often can have physical consequences. Too much TV really might be bad for my health. (It probably doesn’t help that my TV work often ends at 1 or 2 in the morning.) Going to games, on the other hand, where I am often working alone and rarely talk to more than a couple of people, is quite relaxing even though it’s every bit as much an evening at the metaphorical office as a night in Bristol.

Cain’s book may have just been marketing incorrectly – or maybe marketed well, for more sales to a wider audience, when in fact she has crafted a scholarly work on a topic that generally doesn’t get such serious treatment. You might wish for more science to back up some of her theories, but she does include quite a bit of research and brings in a number of scientists and researchers to discuss their ideas. It’s also a book with a number of clear calls to action, for parents, bosses, teachers, and introverts themselves looking to find a bit more self-assurance in a society that tends to praise the things they’re not.

Comments

  1. Brian in ahwatukee

    Can you elaborate on why you think you’d do poorly at a Montessori school?

    Full transparency – my son goes to one, has never met a stranger, and does well. I am Curious why a type of individual (maybe this isn’t even fair) would do better in this particular learning environment.

  2. Keith, I’m a family doc who is an introvert. I’ve had to play the extrovert not only to get into med school but in my daily work for the last 30 yrs. All I can say is that I’m exhausted. I am definetly going to read this book. P.s. Go Dodgers!

  3. I read this a couple years ago but appreciate the refresher. I have to play extrovert at work quite often, and the days where I’ve spent a lot of time explaining things to staff leave me with a headache and a similar exhaustion I get from a ten mile run.
    My boss is an introvert too, but older than me, and has a lot of old school mindsets. He’s big on “work together to get this done” and I’m more, ok, who is responsible for what part; lets go individually to our offices and get our parts done. This book really helped me own that it’s not a fault to know I work better alone, uninterrupted. But on the flip side, some of my coworkers really need to talk things out to fully understand a project. I’ve become more tolerant of meetings for that reason.

  4. This book really spoke to me… A lot of it had me nodding quietly yet enthusiastically 🙂 I read many pieces to my extrovert wife and her reaction was mostly “Really?” Introverts definitely need a better PR effort, if that’s not a contradiction in terms…

    For me the key insight was probably that it doesn’t mean you’re shy or don’t like people, it’s just a different style for and needs from interaction .

  5. We read this as the all-school read at my school two years ago. I think it’s important and generally well-written. As I recall, my main criticism was that a lot of the science seemed to suggest a spectrum (or multiple spectra, rather, for different traits related to introversion-extroversion), but a lot of her follow-up discussion went right back to treating it as a dichotomy. That’s certainly tricky to navigate as a writer – it’s much easier to discuss something in terms of a dichotomy – but I thought she could have been a bit more nuanced in her approach.